سياسة الارجاع

Return and Exchange Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product provided to him by the store within seven days from the date of receiving the product, and he is not entitled to replace the product after the seven days have passed. 2- To replace the product, the product must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before replacing it to ensure its safety, and the consumer bears the shipping cost if he wants to replace the product, and in international replacement, the consumer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated. The consumer is not entitled to replace the product in the following cases: 1 - If a defect appears in the product due to poor handling by the consumer, and 2 - if the package has been opened by the consumer. Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and retrieve the product provided to him by the store within seven days from the date of receiving the product, and he is not entitled to do so after the seven days have passed. 2- To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of the return process, and in the case of international return, the consumer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated. The consumer is not entitled to return the product in the following cases: 1 - If the package has been opened by the consumer, and 2 - if a defect appears in the product due to poor handling by the consumer.